Warranty Policy
At Opel Home Furniture, we are dedicated to delivering premium quality solid wood furniture across the UAE. To ensure complete customer satisfaction and confidence in our products, we proudly provide a 12-Month Manufacturing Warranty on all eligible items.
12 Months Warranty Coverage
Our warranty covers manufacturing-related defects including:
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Structural defects in solid wood frames
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Manufacturing faults in joints and fittings
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Hardware defects (hinges, sliders, handles – where applicable)
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Wood cracking caused due to production issues
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Defects that affect product functionality
Warranty period starts from the date of successful delivery.
What Is Not Covered Under Warranty
The warranty does not apply to:
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Normal wear and tear
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Natural color variations and wood grain patterns
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Damage caused by moisture, water exposure, or humidity
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Sunlight fading or heat damage
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Scratches, dents, or marks after delivery
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Damage caused by mishandling, relocation, or third-party installation
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Unauthorized repairs or product modifications
Product Inspection at Delivery
Customers are advised to inspect the product carefully at the time of delivery.
Any visible damage or issue must be reported immediately to our delivery team or customer support.
Warranty Claim Process
To submit a warranty claim:
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Share clear photos or videos of the issue
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Provide your order number and purchase details
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Our support team will review the case
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Once approved, we will arrange repair or replacement as applicable
Contact Information
For warranty assistance, please contact:
Phone / WhatsApp:
+971 54 548 6261
Email:
info@opelhome.com
Trusted Furniture Brand in UAE
Opel Home Furniture is a trusted online furniture brand in the UAE, offering premium solid wood furniture with reliable after-sales service, fast delivery, and customer-focused support.
We are committed to delivering quality, durability, and customer satisfaction in every order.